Privacy Policy

Privacy Policy

Effective Date: June 06, 2024

At Auragence, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, [insert website URL], and use our services, including purchasing our facial products. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information in the following ways:

Personal Information You Provide
When you make a purchase, create an account, sign up for newsletters, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Account login information (e.g., username, password)

Information We Automatically Collect
When you visit our website, we automatically collect certain information about your device and how you interact with our site. This includes:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring website or search engine
  • Pages you visit on our website
  • Date and time of your visit
  • Cookies and similar tracking technologies (for more information, see our Cookie Policy below)

Social Media and Third-Party Information
If you connect with us via social media or third-party services (such as Google, Facebook, or Instagram), we may collect information from those accounts, such as your social media username, profile picture, and any other public information you choose to share.

How We Use Your Information

We use your personal information to provide and improve our services, including the following purposes:

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Communicating with you about your orders, promotions, and other updates
  • Sending marketing emails (with your consent)
  • Analyzing website usage to improve functionality and user experience
  • Preventing fraud and ensuring the security of our website and transactions
  • Complying with legal obligations

Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers
We may share your information with trusted third-party vendors who assist in processing payments, fulfilling orders, and sending marketing communications.

For Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

With Legal Authorities
We may disclose your information to comply with legal obligations, protect our rights, or respond to legal requests.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how our website is used. Cookies help us remember your preferences, analyze site traffic, and personalize your experience. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of certain features on our website.

For more information about our use of cookies, please refer to our [Cookie Policy].

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you have an account with us, we may retain your information for as long as your account remains active. You can request the deletion of your account and personal data by contacting us as provided below.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the information we hold about you
  • The right to correct any inaccuracies in your personal data
  • The right to request the deletion of your personal information
  • The right to opt-out of marketing communications (you can unsubscribe at any time)
  • The right to withdraw consent where we rely on consent as a legal basis for processing

To exercise any of these rights, please contact us using the information provided below.

Security

We take the security of your personal information seriously. We use industry-standard encryption technologies to protect your data during transmission and storage. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of information you transmit to us through our website.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, advertisers, or other partners. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the effective date at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Auragence™
Email: hello@auragence.com